A 99.9% Server Uptime
We have set up our cloud hosting system using dependable hardware components and significantly tweaked software. Our administrators have installed a modified version of Security–Enhanced Linux on all our physical servers to ensure the highest level of protection and reliability. We’ve set up a number of DDoS prevention units coupled with powerful firewall software to make sure our network is unassailable and safe.
All our Linux cloud hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is important that you also build your own network architecture. For this reason, we set up a custom internal network in all our data center facilities. Based on high–end Juniper switches and routers, our internal network allows for incredibly fast data transmission rates and is completely redundant.
Hence, you can enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, no matter which hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money on the line, you can’t feel truly secure. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our web hosting service or if you have to use a more powerful web hosting solution, like a VPS hosting or even a Linux dedicated servers hosting packages – you’ll receive a full refund, with no hidden fees or refund taxes.
24/7 Technical Support
We’ve attentively handpicked each member of our 24x7 support team to make sure that we can offer you the best possible customer service you can get. Each of our support engineers has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. Moreover, they’re available 24/7 – you can get in touch with them at any time and they’ll reply as quickly as possible.
Their average response time is less than twenty minutes, whereas with many other web hosting distributors you have to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in under 1 hour.