Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing great quality support in a timely manner is our main priority, so that we backup each Linux cloud hosting plan with a 1–hour ticket reaction guarantee. As soon as you submit a ticket or post an e–mail, our user tech support team will do all they possible can to provide the most acceptable resolution for your problem and to offer information quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You can email us 24x7x365 with any query you could have associated with our solutions. We’ve employees available constantly to generate help and support any time necessary. Feel free to use the ticket system or drop a message at any moment, or you can pick–up the phone or use the online chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guide while performing tasks within the Control Panel, you’ll be able to always just click the Help button and locate your issue in the list of content articles that will come up. We have as well turned lots of the articles into video lessons. The catalogue of educational videos will load if you click the Videos press button located on the top right.